{"id":10375,"date":"2023-07-27T10:47:31","date_gmt":"2023-07-27T10:47:31","guid":{"rendered":"https:\/\/aceitunaszambudio.com\/politica-de-devoluciones\/"},"modified":"2025-06-24T11:36:29","modified_gmt":"2025-06-24T11:36:29","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/aceitunaszambudio.com\/fr\/politica-de-devoluciones\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\r\n<div  class=\"content margin-top-lg\" >\r\n\r\n\t\t\t\t\t\t<div class=\"container max-width-xl\">\r\n\t\t\r\n\t\t\n<h1 class=\"wp-block-heading has-text-t2dest mb-md\">Politique de retour<\/h1>\n\n\n\n<p class=\" mt-md\">Sont \u00e9tablies les exceptions suivantes (entre autres) dans l\u2019exercice du droit de r\u00e9tractation et express\u00e9ment pr\u00e9vues par la l\u00e9gislation sur la protection des consommateurs, \u00e0 savoir:<\/p>\n\n\n\n<p class=\"\">1.La fourniture de biens confectionn\u00e9s selon les sp\u00e9cifications du consommateur ou clairement personnalis\u00e9s. <\/p>\n\n\n\n<p class=\"\">2.La fourniture de biens susceptibles de se d\u00e9t\u00e9riorer ou de p\u00e9rimer rapidement.<\/p>\n\n\n\n<p class=\"\">3.Fourniture de biens scell\u00e9s qui ne peuvent \u00eatre retourn\u00e9s pour des raisons de protection de la sant\u00e9 ou d\u2019hygi\u00e8ne et qui ont \u00e9t\u00e9 d\u00e9cachet\u00e9s apr\u00e8s la livraison.<\/p>\n\n\n\n<p class=\"\">4.La fourniture de biens qui, apr\u00e8s leur livraison et compte tenu de leur nature, se sont indissociablement m\u00e9lang\u00e9s \u00e0 d\u2019autres biens.<\/p>\n\n\n\n<p class=\"\">5.Les biens p\u00e9rissables, tels que les aliments ou les boissons, en bon \u00e9tat ne peuvent pas \u00eatre retourn\u00e9s. Une exception concerne les produits en mauvais \u00e9tat, comme un aliment p\u00e9rissable, car ils ne seraient pas propres \u00e0 la consommation.<\/p>\n\n\n\n<p class=\"\">Le remboursement sera effectu\u00e9 selon le m\u00eame mode de paiement que celui utilis\u00e9 par l\u2019utilisateur pour l\u2019achat.<\/p>\n\n\n\n<p class=\"\">Le produit retourn\u00e9 doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel il a \u00e9t\u00e9 re\u00e7u\u2014c\u2019est-\u00e0-dire en parfait \u00e9tat\u2014et ne doit bien s\u00fbr pr\u00e9senter aucun dommage, bosse ou signe \u00e9vident d\u2019usage susceptible d\u2019emp\u00eacher sa revente. Pour l\u2019exp\u00e9dition, il doit \u00eatre emball\u00e9 de mani\u00e8re \u00e0 le prot\u00e9ger pendant le transport.<\/p>\n\n\n<h2 class=\"wp-block-heading mt-md mb-md\">Proc\u00e9dure<\/h2>\n\n\n\n<p class=\" pt-xs\">Pour exercer son droit de r\u00e9tractation, le consommateur dispose d\u2019un d\u00e9lai de 14 jours calendaires.<\/p>\n\n\n\n<p class=\"\">Vous pouvez le faire par t\u00e9l\u00e9phone ou par e-mail (les deux mentionn\u00e9s ci-dessus). Pour cela, vous devez suivre les \u00e9tapes suivantes:<\/p>\n\n\n\n<p class=\"\">Que ce soit par un moyen ou par un autre, votre communication doit contenir les informations suivantes:<\/p>\n\n\n\n<p class=\"\">Vos donn\u00e9es d\u2019identification, nom complet et adresse.<\/p>\n\n\n\n<p class=\"\">Num\u00e9ro de commande<\/p>\n\n\n\n<p class=\"\">Description du produit achet\u00e9<\/p>\n\n\n\n<p class=\"\">Explication des motifs de retour<br>Date de la communication<\/p>\n\n\n\n<p class=\" mb-xl\">\u00c0 partir de la date \u00e0 laquelle vous nous informez de votre d\u00e9cision de vous r\u00e9tracter du contrat, le consommateur dispose d\u2019un d\u00e9lai de 14 jours calendaires pour retourner \u00e0 Aceitunas Zambudio le bien acquis en parfait \u00e9tat, accompagn\u00e9 d\u2019une copie de la facture d\u2019achat. Une fois le produit re\u00e7u ou que le consommateur a fourni une preuve irr\u00e9futable du retour du bien, Aceitunas Zambudio remboursera, sans retard indu, les sommes vers\u00e9es par le consommateur lors de l\u2019acquisition dudit bien selon le m\u00eame mode de paiement.<\/p>\n\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-10375","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de retour - Aceitunas Zambudio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aceitunaszambudio.com\/fr\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour - 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